Author: Jessica Dumas

I have always been a fan of receiving fantastic customer service, mostly because I make sure to always give fantastic customer service. I ‘served’ 10 years with Manitoba Hydro and we received some pretty informational and pretty helpful customer service training, because a lot of people are unhappy when they open up their gas bill, hmmm. Anyway, I think I may have liked the training a lot because I suddenly wanted to be a trainer. That opportunity didn’t seem to present itself to me while I was at hydro, but all these years later, and a few ‘jobs’ later and plenty of ‘self development’ later, I find myself still bothered with the customer service that I seem to receive while visiting or calling the businesses of which I utilize. So instead of complaining about the service I wish I would receive, I decided to act on something I have been wanting to act on for years!

Further experience I call ‘customer service’, includes my experience in dealing with people of all walks of life and all levels of society, my time as a department manager, my service as a Mary Kay Consultant, as a free-lance contract worker for planning and other project managing activities, and more recently my work as a professional certified Life Coach, all required these customer service skills that I have demonstrated and  matured, and these such skills have caused me to launch my own version of Customer Service Training and so it begins.

I am very pleased to share that I have completed a first level of customer service training to a staff of 30 plus members, with materials that are specific to their job market. It was very well received and improvements have already been recognized in the workplace. I have yet to facilitate level 2, and in the meantime are negotiating two more contract opportunities. The moral of the story is #followyourdreams.

Wish me luck! Call for a free consultation and most of all #hirealifecoach!

Jessica Dumas

Prime Image Life Coaching

jessicadumas@live.ca 204-770-7569

It’s very exciting to be part of what is happening in the Aboriginal community today especially the Aboriginal Chamber Of Commerce. This morning I had an opportunity to speak on the behalf of the chamber and our members announcing a new category for artists and entertainers. By becoming a member, they get to set up and sell their wares, making money and raising their profile in downtown Winnipeg, at no extra cost.
More information can be found by contacting the Aboriginal Chamber Of Commerce at Neechi Commons or calling 204-237-9359.
Here is a link to the interview on the CTV morning show Thursday, August 28, 2014:
http://winnipeg.ctvnews.ca/mobile/video?binId=1.1206882&playlistPageNum=1&clipId=426816

Sometimes digging deep into our souls can be a challenge. But I tell you, as a life coach and as someone who would never intentionally and genuinely cause someone discomfort, it is quite amazing to be a part of a major personal change. It feels amazing to me to know that someone has trusted me because they’re ready to take in a new step in their life. They are ready to face the challenges they been fighting. They are ready to uncover the strength to know they can push forward and believe in the potential that is. I have never felt so empowered but to know what is my true calling, to help you find yours. Change is a process. But it doesn’t start until you begin.

Thank you, thank you, thank you!

I’m feeling pretty excited. It’s amazing that when you let your thoughts flow, the things you can put together are incredible.